The Priority Flags feature allows you to select a workfile priority from the Contacts tab of the workfile, or from the workfile's mini-toolbar Priority option in the workfile Search Results pane.
From the Basic Settings group in your profile, select the Priority Flags option to edit a predefined Priority Flag record. This option also allows you to select a default Priority Flag and to select which Priority Flags are active.
To edit a Priority Flag
Note: The Priority Name field can be edited.
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